Delete your MXM account

You can delete your account yourself at any time. We send a code to the phone number on your account to make sure it is you.

In the app

1. Open Profile.
2. Scroll to the bottom and tap Delete account.
3. Tap Send a code to my phone.
4. Enter the 6-digit code, type DELETE and tap Delete my account.

On the website

1. Log in and open Settings → Account.
2. Under Delete my account, select Send code to my phone.
3. Enter the 6-digit code, type DELETE and select Delete my account.

What is deleted and what is kept

• Your profile, ads and photos are removed.
• People you chatted with see "Deleted user".
• Open support tickets are closed and your business page is closed.
• Payment records and invoices are kept for as long as the law requires (for tax).
• Deleting cannot be undone.

See our privacy policy for how we handle your data.

If you cannot log in

Contact our support team through the contact form or the options below, and tell us the phone number on your account. We delete the account for you after confirming you own that phone number.